Survey | Rulmeca Rollers
Quality Survey
Name of the Company filling the form
  scarce insuff. suff. good excellent
1 2 3 4 5
1   SERVICE QUALITY
  1.1 Telephone line availability
  1.2 Operator (kindness and fast sorting)
  1.3 Products catalogue
  1.4 Telephone contacts (kindness and helpfulness)
  1.5 Commercial support for products choice
  1.6 Technical competence
  1.7 Answering speed
  1.8 Sending offer timing
  1.9 Sending order confirmations timing
  1.10 Agents service
  1.11 Claim resolution quickness
2   PRODUCT QUALITY
  2.1 Product range
  2.2 Product technological contents
  2.3 Product quality
  2.4 Price/quality ratio
  2.5 Packaging quality
3   DELIVERIES
  3.1 Delivery time
  3.2 Respect of delivery dates
  3.3 Flexibility (delivery of urgent orders)
  3.4 Shipments
  3.5 Administrative practices
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I hereby authorise you to include my personal data in your list for the possible dispatch of illustrative, advertising or promotional material according to Law 196/2003. At any time I will be entitled to ask for the amendment or cancellation of my personal data and to oppose their use by writing to the address indicated below. It is understood that such consent is conditional upon the observance of the law itself.
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